As a trusted and competent player in offering direct mail services and third party logistics Melbourne solutions offering, Melbourne Mailing, a Melbourne based direct mail and third –party logistics service provider, is well positioned to execute the demands of the growing mail house services industry. A survey by Nielson group has revealed that customers love being contacted by companies through personalized direct mails, whatever the industry maybe. With an approximate $9.6 billion being spent by Australian advertisers (in 2013) and direct mail services giving a higher response rate compared to other methods, the business for mail house solution providers is well poised to grow in the coming years. We make our clients succeed in their business by making their customers happy. We have sent millions of direct mailers over the past years and have built a solid framework to ensure that the approach followed is optimal – in terms of increased accuracy, reduced costs and dedicated customer service.
Features offered by us at Melbourne Mailing include key products that offer direct benefits to a customer. The essential performance indicators are captured by our mail house system. Through our successful project completions, we have demonstrated our customers that the cost-per-head for direct mails is the least compared to other approaches while offering the highest conversion rate. We have helped our clients understand the combined advantages of the below mentioned benefits which in turn has helped Melbourne Mailing establish a strong name among mail house service providers.
Tangible – By sending a direct mail to the customer, the mail house ensures touch and feel.
Personalized – The message included in the content relates distinctly to a style that the customer values
Targeted – Ensures greater impact with the mailer campaign designed to meet specific customer profiles
Timely – Frequency of mailer and customer habits are taken care of, to ensure the mail is read by the customer and
Measurable – Response for mail house offerings in terms of effectiveness and return on investment is assessed.
Our mailing house offerings include a dedicated customer service assistant in fulfilling your mail house needs, thus ensuring expert advice from the firm is available throughout the process. In fact, our entire mail house system has been automated with easy to use features. Melbourne Mailing has also forged a partnership with AusPost with the latter’s Bulk Mail Partner (BMP) program which has helped us establish our brand among the elite list of accredited solutions providers.